Recently, I was the victim of a computer-related crime. I had a hard time trying to get in touch with the Deputy Superintendent of Police (DSP) in charge of my case.

He seemed to be avoiding me on several occasions and I later found out from an officer at Niser (National ICT Security and Emergency Response Center) that he thinks I am guilty and therefore did not want to talk to me or answer my calls.

Is this the professionalism that we expect from the police? I have not met this DSP and he has already passed judgment on me and my case. Is it the police who decides on a case or the judiciary?

What is the meaning of the passing of the Computer Crimes Act 1997 when no one knows how to enforce it or seem to not want to enforce it?

It is no wonder that every time you read the papers or attend talks on cyber-crimes, the speakers always mention the lack of enforcement. Most people also seem to think that victims are reluctant to come forward to report their case.

But having gone through the uphill task of trying to bring my case to the authorities, I strongly believe it is the system of enforcement. A worse situation is when the Energy, Water and Communications Ministry is unaware that the Computer Crimes Act 1997 is under its jurisdiction.

The person over the phone when I called them referred me to the Science, Technology and Innovation Ministry even after I pointed out to her that the Act is clearly stated as under the jurisdiction of the Energy, Water and Communications Ministry.

I may be one of the ignorant citizen who does not know his way around, but could some one tell me how I can get the right party to hear me out? We rely on the police to protect our interest but when they refuse to even hear my side of the story, what can I do?