Grab looks into driver compensation over RM110 flat rate glitch

Ariv ChelvamPublished: Feb 16, 2017 1:42 PM | Updated: Feb 16, 2017 5:46 PM

Grab Malaysia may look into compensation for drivers after a glitch in the app allowed drivers to only charge RM110 for rides from Genting to anywhere in Peninsular Malaysia.

"If the drivers were affected, they can report it to us and we will definitely look into it," Grab Malaysia country head Sean Goh told Malaysiakini today.

He said Grab understands there are not many cases.

UPDATED 5.45PM |'If affected drivers report, we will definitely look into it,' Grab Malaysia head says.

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