E-commerce tops list of consumer complaints, says NCCC

Chris LauPublished: Jun 24, 2016 9:50 AM | Updated: Jun 24, 2016 10:02 AM

E-commerce transactions top the list of customer complaints the National Consumer Complaints Centre (NCCC) recieved this year.

"The e-commerce sector recorded a total of 7,692 complaints, an increase of almost 2,000 complaints from 2013," NCCC legal and policy executive Shabana Naseer said during the launching of the 2015 NCCC Annual Report this morning.

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