The Employees' Provident Fund (EPF) owns a building in Anson Road, Penang. This building was bought with the money from EPF contributors. When contributors want to seek any information or clarification, they have to go to this place at Anson Road.

In the past there was no problem going to the EPF building. But starting from August 1, 2003 we were suddenly stopped at the gate and told that we have to pay RM1.50 per entry. This is too much!

The EPF is there to serve us, and not to squeeze us further after they have messed up our money in dubious investments. They screwed up our money and they are now trying to screw us, the contributors, as well!

If the shopping complexes charge RM1.50 per entry, it would be reasonable as we normally spend a few hours inside. But at a place where often the matter is attended in mere minutes - eg dropping by to collect relevant form - it is ridiculous to insist on a hefty parking fee.

Why shouldn't EPF contributors have easy and free access to a place that is paid for members, and exists for their convenience and benefit? Whose hare-brained idea is this?

EON Bank is renting the ground floor of the building for their business. In the past they used to have several parking lots for their customers. Now this facility is no longer available, and bank customers have also to pay RM1.50.

As anchor tenant, EON Bank must exert their right to some facilities for their customers. If they are unable to do so, then we will have to seriously think of taking our business elsewhere. We don't have to put up with this hassle.

I hope that the Consumers' Association of Penang and the Malaysian Trades Union Congress will look into this matter. CAP as protector of consumers must get involved. MTUC as champion of the workers who have to contribute must also stand up and take EPF to task.