I agreed with the writer in Paying for double whammy that the Celcom's summon information service via SMS info is a great eyewash.

When I checked with the system, I was given an "all cleared" record. Ditto with a few other friends of mine. But we became suspicious when the reply came too fast...as soon as we press the 'send' message, the incoming signal triggers, indicating the reply is coming — all within a second!

Unless the search was generated by a super-duper computer, it could not have been that ultra-fast. When I checked with TM Touch, I found to my dismay that there were three summonses issued to me.

The point is that Celcom should not charge us anything for the tipu (false) information and should come clean about their faulty system with an apology and public announcement to that effect.

As there have been quite a few changes to the telecommunications industry and ministry in recent times but if I understand correctly, telecommunication companies and services now come under the purview of the Communications and Multimedia Commission. Can the commission tell us what redress, if any, do we consumers have?

Kasihan rakyat Malaysia...sudahlah ditipu polis (dengan menyaman tanpa ikut undang-undang), ditipu pula oleh Celcom (Pity the poor Malaysians who have been lied to, firstly by the police who did not observe the law in issuing the summons, then by Celcom's faulty information system)