New Selangor police chief Tun Hisan Tun Hamzah wants to re-evaluate work procedures to upgrade frontline service to the public.

"I will try to change the work process from time to time to overcome weaknesses. More inhouse training is required for frontline officers and staff to upgrade quality of service," he told reporters at Selangor police contingent headquarters today.

NONETun Hisan earlier took over duty from acting Selangor police chief A Thaiveegan witnessed by inspector-general of police (IGP) Ismail Omar.

He replaced Khalid Abu Bakar who was promoted as director of Internal Security and Public Order Department.

Selangor police would continue the IGP vision based on the 4P concept - Protective, Performance, Proactive and People Oriented in servicing the people.
    
Tun Hisan who has made crime reduction his priority said the concept needs another 3P - Personnel, Personal Interaction and Professionalism.

'Lower crime index'

Heads of departments and supervising officers should also monitor their staff by practising 'supportive leadership'.

NONE"Team training among police personnel is important to find ways to handle reports more effectively," he added.

Meanwhile, Ismail advised Tun Hisan to continue the work of his predecessor in tackling the high crime rate in Selangor.

He said this year's National Key Result Areas (NKRA) for crime reduction showed lower crime index (11 percent) and street crimes (26 percent) for Selangor.

"This success is partly due to efforts by Selangor police in setting up community police stations and increasing security in housing areas," he added.

- Bernama